Return & Refund Policy
Your satisfaction is our priority. Shop with confidence knowing you're protected by our hassle-free return policy.
π‘οΈ Our Promise to You
At AllStuff, we believe shopping should be risk-free and enjoyable. That's why we offer one of the most customer-friendly return policies in the industry. If you're not completely satisfied with your purchase, we'll make it right.
π Return Eligibility
β What Can Be Returned
- Items purchased within the last 30 days
- Products in original, unused condition
- Items with original tags and packaging
- Women's clothing, shoes, and accessories
- Home decor and garden items (unused)
- Stationery products in original packaging
- Bags and jewelry (with original packaging)
- Jewelry & Earrings: Cannot be returned due to hygiene reasons
- Personalized Items: Custom or engraved products are final sale
- Sale Items: Final sale items (marked 50%+ off) cannot be returned
- Swimwear & Intimates: Cannot be returned for hygiene reasons
π How to Return Items
Contact Us
Email info@allstuff.online with your order number
Get Return Label
We'll send you a prepaid return shipping label
Pack & Ship
Package items securely and drop off at any post office
Get Refunded
Receive your refund within 24-48 hours of delivery
π° Refund Information
| Payment Method | Refund Timeline | Processing Fee |
|---|---|---|
| Credit/Debit Cards | 3-5 business days | FREE |
| PayPal | 24-48 hours | FREE |
| Bank Transfer | 5-7 business days | FREE |
| Store Credit | Instant | +10% Bonus Credit |
π Exchanges
Need a different size or color? No problem! We offer free exchanges within 30 days of purchase.
π₯ Express Exchange Service
- We'll send your new item before receiving the returned one
- Pay only the price difference (if applicable)
- Available for sizes and color variations of the same product
- Must be requested within 7 days of original purchase
π International Returns
Shopping from outside the US? We've got you covered with our Global Return Program.
- Free return shipping for orders over $200
- $15 return shipping fee for orders under $200
- Same 30-day return window applies
- Duties and taxes are non-refundable
π VIP Customer Benefits
Join our VIP program (free with orders over $500/year) and enjoy:
- Extended 60-day return window
- Priority refund processing (24 hours)
- Free exchanges unlimited times
- Personal styling consultation for exchanges
Need Help with a Return?
Our customer happiness team is here to make your return experience seamless and stress-free.
Contact Customer Care